Terms of Service

Last Updated on January 2026

These Terms of Service ("Terms") govern your use of summie's website (summie.co), mobile applications, and the summie collaboration platform for entrepreneurs and accountants ("Services"). The Services are provided by summie B.V., established in the Netherlands ("summie", "we", "us", "our").

By creating an account, accessing the Services or continuing to use them, you agree to these Terms.

If you are an accounting firm entering into these Terms on behalf of a business, you confirm that you are authorized to bind that business.

1. Definitions

  • Account: a user profile that provides access to the Services.

  • Client Data: all data uploaded or processed through the Services by you or your users, including documents, financial data and communications.

  • Entrepreneur: an individual user managing their own administration in summie.

  • Accountant / Accounting Firm: a business using summie to support clients.

  • Services: all software, features, integrations and tools provided by summie.

  • Agreement: the contract formed by these Terms, any order form, and the Privacy Policy.

  • User: any person accessing the Services under your account, including employees and clients.

2. Purpose of the Service

summie provides a platform for:

  • Organising receipts, invoices, documents and financial data

  • Extracting information from documents (OCR/AI)

  • Secure bank connections via licensed PSD2 providers

  • Collaboration between entrepreneurs and accountants

  • Synchronisation with supported accounting systems

summie is not an accounting, tax or financial advisory service.

Automated outputs must always be reviewed before use in bookkeeping or tax filings.

3. Beta Status

summie is currently in active development (beta).

This means:

  • Features may change without notice

  • Performance issues or bugs may occur

  • Availability may vary

Your responsibility:

  • Verify all data before using it for tax or accounting purposes

  • Keep copies of critical documents

  • Report issues to hello@summie.co

Our commitment:

  • We apply industry-standard technical and organizational security measures appropriate to the nature of the Services

  • Your data is handled in accordance with GDPR

  • Legally required retention periods (7 years) are respected

4. Eligibility & Accounts

To use the Services, you must:

  • Be at least 18 years old

  • Register with accurate information

  • Keep your login credentials confidential

You are responsible for all activity under your Account.

Accounting firms are responsible for managing their team's access and ensuring professional compliance.

5. Pricing, Billing & Contract Duration

  • Pricing may be based on firm size, number of clients or a custom agreement

  • Fees are invoiced or charged automatically

  • Contracts are typically annual and renew automatically unless cancelled 30 days before renewal

Price Changes

We may adjust prices with at least 30 days' notice.

If you do not agree, you may terminate the Agreement before the change takes effect.

6. Acceptable Use

You may use the Services only in accordance with the law and these Terms.

6.1 Prohibited Activities

You must not:

  • Upload harmful, illegal or infringing content

  • Bypass security systems or attempt unauthorized access

  • Reverse engineer, decompile, or extract source code from the Services

  • Use automated scraping or data extraction tools (except via official APIs)

  • Resell, white-label, or redistribute the Services without written permission

  • Misuse PSD2 bank connections or access unauthorized accounts

  • Access or process data you are not authorized to view

  • Use the Services for illegal activities, including money laundering or tax evasion

  • Impersonate others or misrepresent your identity or affiliation

  • Interfere with other users' access to the Services

6.2 Banking Connections

Regarding PSD2 bank connections, you specifically must not:

  • Share your bank authentication credentials with summie or third parties

  • Maintain connections to accounts you're not authorized to access

  • Use connections for purposes other than legitimate bookkeeping and administration

  • Attempt to initiate payments without explicit authorization

6.3 Consequences

We may suspend or terminate your access immediately if you violate these Terms, without any obligation to refund prepaid fees. We may also report illegal activities to relevant authorities.

7. Your Content & Responsibilities

7.1 Your Responsibilities

You are responsible for:

  • All documents, data and content you upload

  • Ensuring uploaded documents are accurate and lawful

  • Verifying all extracted or synced data before using it in bookkeeping or tax filings

  • Maintaining backups of essential documents

7.2 Entrepreneurs

You remain responsible for your financial administration.

You must verify OCR/AI output and synced bank or ERP data.

7.3 Accountants

You act as data controller for client data processed via summie.

You must obtain lawful basis for processing client data.

You must review all data before filing returns or making journal entries.

Client Data remains the property of the end client, not the Accountant.

7.4 Data Processing Agreement

For Accountants processing client data through summie:

  • A separate Data Processing Agreement (DPA) applies and is available upon request

  • In case of conflict between these Terms and the DPA, the DPA prevails

  • The DPA governs processor obligations under GDPR/UAVG

You acknowledge that you have reviewed and agree to the DPA.

7.5 Indemnification

You indemnify summie against all third-party claims based on:

  • Your uploaded content or data being unlawful or infringing third-party rights

  • Your use or misuse of the Services

  • Incorrect filings or accounting decisions based on unverified data

  • Violations of these Terms

  • Claims by your clients (for accountants)

8. OCR, AI & Automated Processing

summie provides OCR and AI-powered suggestions.

These tools may produce incomplete or incorrect results.

You remain fully responsible for verifying all output.

summie is not liable for:

  • Errors in extracted data

  • Incorrect tax filings or missed deadlines

  • Financial decisions based on unverified outputs

OCR/AI are support tools only — not a substitute for professional judgment.

9. Bank Connections (PSD2)

Bank connectivity is provided by PSD2-licensed third parties.

By connecting a bank account:

  • You authorize the provider to retrieve account and transaction data

  • Authentication happens via your bank's secure method

  • summie never sees or stores your banking credentials

We may access:

  • IBAN and account identifiers

  • Transaction history (typically 90-180 days)

  • Transaction metadata

We cannot initiate payments without explicit authorization.

You can revoke access at any time via Settings.

10. Accounting System Integrations

Where supported, summie syncs data with external accounting systems.

You acknowledge that:

  • Sync behaviour depends on your ERP configuration

  • External platform outages or limitations are outside our control

  • You must verify all synced data

11. Technical Limitations and Browser Environment

11.1 Browser Storage

Certain features do not rely on browser storage APIs (localStorage, sessionStorage, IndexedDB) due to security or architectural considerations. Data may be stored in-memory during sessions or via our backend storage.

11.2 Supported Browsers

The Services are optimized for modern browsers including Chrome, Firefox, Safari, and Edge. We do not guarantee full functionality on:

  • Internet Explorer or legacy browsers

  • Browsers with restrictive privacy settings that block essential features

  • Modified or automated browser environments

11.3 Third-Party Dependencies

The Services integrate with external libraries and services. We do not control and are not responsible for:

  • CDN availability (cdnjs.cloudflare.com and similar services)

  • Third-party API changes or deprecations

  • Browser vendor changes affecting functionality

12. Intellectual Property

All intellectual property in the Services (software, algorithms, models, UI, content) remains the exclusive property of summie.

You receive a limited, non-transferable licence to use the Services during the Agreement.

You retain ownership of your Client Data, and grant summie a licence to process it solely to provide the Services.

12.1 Technical Protection Measures

summie may implement technical measures to protect the Services, including but not limited to:

  • Access controls and authentication systems

  • Usage monitoring and analytics

  • Rate limiting and quota enforcement

  • Encryption and security protocols

You agree not to circumvent, disable, or interfere with these technical protection measures.

12.2 Restrictions on Use

Unless explicitly agreed otherwise in writing, you may not:

  • Use the Services to provide services to third parties (timesharing, service bureau, outsourcing)

  • Rent, lease, sublicense, or transfer access to the Services

  • Access the Services for competitive benchmarking or analysis

  • Remove or alter any proprietary notices, including copyright, trademark, or confidentiality markings

13. Acceptance of the Services

The Services are deemed accepted upon first operational use or, in the absence thereof, 15 days after account activation.

Acceptance may not be withheld due to minor defects that do not materially prevent use of the Services.

14. Confidentiality

Both parties agree to keep confidential information secret and not disclose it to third parties unless:

  • Required by law

  • Necessary to provide the Services

  • Explicitly permitted in writing

This obligation survives termination.

15. Termination & Data Retention

15.1 Termination Rights

You may terminate your account at any time via Settings or by contacting us.

We may suspend or terminate access if:

  • You violate these Terms

  • Payment is overdue

  • We detect fraud, abuse or security risks

Either party may terminate with 30 days' notice before renewal.

15.2 Data Export

Upon termination:

  • You have 45 days to request a full data export

  • We provide exports in commonly used formats (JSON, CSV, PDF where applicable)

  • After 45 days, we may delete your data per our retention schedule

  • No data export available if terminated for security violations

15.3 Retention Periods

After termination:

  • Active data: deleted after 45 days (or upon request, whichever is sooner)

  • Backup data: may persist up to 90 days in our backup systems

  • Legally required data: retained for 7 years (tax documents, invoices)

  • Anonymized analytics: may be retained indefinitely

15.4 Post-Termination

After termination:

  • All access to the Services ends immediately

  • Outstanding fees remain due

  • Your data export rights per 15.2 remain valid

  • Confidentiality obligations survive termination

16. Liability

16.1 Direct Damage Cap

summie's total liability for direct damage is limited to the lower of:

  • The fees paid by you in the 12 months preceding the event, or

  • €25,000 per calendar year

16.2 Definition of Direct Damage

Direct damage means only:

(a) Reasonable costs to bring summie's performance into compliance with the Agreement (not applicable if you terminate the Agreement)

(b) Reasonable costs to maintain legacy systems longer due to summie's failure to deliver on a binding deadline (reduced by any cost savings from delayed delivery), only if delay is solely attributable to summie

(c) Reasonable costs to investigate damage covered by this article

(d) Reasonable costs to prevent or limit damage covered by this article, to the extent you prove these costs achieved such prevention or limitation

16.3 Indirect Damage

summie is NOT liable for:

  • Loss of revenue, profit, or savings

  • Business interruption or downtime

  • Loss of data (beyond reasonable restoration efforts)

  • Damage from claims by your clients or end users

  • Reputational damage or loss of goodwill

  • Costs of replacement services

  • Any other indirect or consequential damages

16.4 Specific Exclusions

summie is not liable for:

  • Errors in OCR, AI or classifications

  • Incorrect filings, tax penalties or missed deadlines

  • Loss of profits or business interruption

  • Third-party provider issues (banks, ERPs, infrastructure)

  • Damage relating to content or data you provided

  • Damage caused by use contrary to documentation or instructions

16.5 Liability During Beta

During the beta phase:

  • The Services are provided "as-is" with limited warranties

  • The liability cap in article 16.1 applies

  • summie is only liable for damages caused by gross negligence or willful misconduct of management

16.6 Exceptions

Nothing in these Terms excludes liability for:

  • Death or personal injury caused by negligence

  • Fraud or fraudulent misrepresentation

  • Gross negligence or willful misconduct by summie's management

  • Matters that cannot be limited under Dutch law

16.7 Conditions for Liability

To claim damages, you must:

  • Place summie in default with a detailed written notice specifying the breach

  • Provide a reasonable cure period (at least 14 days for most breaches)

  • Report damage within 6 months of occurrence

  • Provide detailed documentation of the damage and its cause

  • Take reasonable steps to mitigate the damage

All claims expire 24 months after the event giving rise to the claim.

17. Indemnity

You agree to indemnify and hold summie harmless from any third-party claim arising from:

  • Your use or misuse of the Services

  • Incorrect filings or accounting decisions based on unverified data

  • Violations of these Terms

  • Claims by your clients (for accountants)

  • Your uploaded content infringing third-party rights

18. Service Availability & Changes

We aim for high availability, but do not guarantee uninterrupted or error-free service.

Availability may be affected by:

  • Scheduled maintenance (announced when possible)

  • Emergency updates and security patches

  • Third-party system failures

  • Internet or infrastructure outages

We may modify, add or remove features without liability. For significant changes, we will provide reasonable notice.

19. Force Majeure

Neither party is liable for delays or failures caused by events beyond reasonable control, including but not limited to:

  • Supplier failures and third-party service disruptions

  • Internet, network, or telecommunications outages

  • Power failures

  • Cyberattacks, DDoS attacks, and other security incidents

  • Government restrictions or legal requirements

  • Strikes and labor actions

  • Natural disasters, fires, floods, earthquakes

  • War, terrorism, or civil unrest

  • Pandemics or health emergencies

Notice and Duration

The affected party must provide written notice with supporting documentation as soon as reasonably possible.

If force majeure persists beyond 60 days, either party may terminate the Agreement without liability for damages.

20. Changes to These Terms

We may update these Terms periodically.

For significant changes, we will notify you at least 30 days in advance via email or through the Services.

Your continued use after changes take effect constitutes acceptance.

If you do not agree to changes, you may terminate your account before the effective date.

21. Governing Law & Disputes

These Terms are governed by the laws of the Netherlands.

21.1 Disputes

Disputes will be submitted to the competent court in Amsterdam.

21.2 Amicable Resolution

Before initiating legal proceedings, parties agree to attempt amicable resolution through good-faith negotiation for at least 30 days.

22. General Provisions

Entire Agreement: These Terms and our Privacy Policy form the entire agreement.

Assignment: You may not assign rights without our consent; summie may assign the Agreement (e.g., in case of acquisition).

Severability: If any provision is invalid, the remainder remains effective and will be interpreted to best reflect the original intent.

No Waiver: Failure to enforce any provision does not constitute a waiver of that provision.

Language: In case of conflicts between language versions, the English version prevails.

23. Contact

Email: hello@summie.co

Company: summie B.V.