Terms and Conditions

Last updated: September 2026

These General Terms and Conditions ("Terms") apply to the use of summie: the website, the web portal, and all associated services for contract management (collectively: the "Service"), offered by summie B.V. (Chamber of Commerce number 95321667), located in the Netherlands ("summie", "we", "us", "our"). When creating an account, you explicitly agree to these Terms and the Data Processing Agreement (DPA), which forms an integral part thereof, by ticking the designated box. If the Customer enters into a Subscription Agreement with summie, the Customer provides this consent by signing that agreement. summie records the consent, including the date and the version of the Terms agreed to. These Terms and the DPA can be consulted, downloaded, and saved from our website prior to entering into the agreement.

If you create an account on behalf of an organisation, you warrant that you are authorised to bind that organisation ("Customer") to these Terms. The Customer enters into the agreement in the course of their profession or business; the Service is not intended for consumers.

The applicability of purchase, procurement, or other general terms and conditions of the Customer is explicitly rejected. Deviations from these Terms are only valid if agreed upon in writing by summie and the Customer.

1. Definitions

•   "Service": the contract management module of summie, including the website, web portal, integrations, and supporting functionality.

•   "Customer": the organization that creates and uses an account.

•   "User": a natural person who has access to the account on behalf of the Customer.

•   "Customer Data": all documents, files, and data that the Customer uploads, links, or has processed through the Service, including contracts and data extracted from them.

•   "Subscription": the chosen tier (Pro or Business), as further described on our website, or the Lite version as described in Article 2.

•   "Subscription Agreement": an agreement signed by summie and Customer containing commercial arrangements about the Subscription, including annexes.

•   "Aggregated Data": data compiled by summie from anonymized Customer Data of multiple customers, such as market comparisons, benchmarks, trends, and statistics, which cannot be traced back to the Customer, an individual contract of the Customer, or a natural person.

•   "DPA": the data processing agreement between summie and Customer, applicable to the processing of personal data within the Service.

2. The Service and the Tiers

summie is offered in the subscription plans Pro and Business. The current functionality and prices per tier are listed on our website and are subject to change; we therefore deliberately keep them out of these Terms. If the Customer cancels a paid Subscription, summie may offer the Customer the option to switch to a free, limited version of the Service (the "Lite version"). Upon switching to the Lite version, the agreement continues and the Customer Data is preserved; article 14 of the DPA (export and deletion) only applies when the Lite version is also terminated. These Terms and the DPA also apply to the Lite version.

These Terms and the DPA apply to all Subscriptions. The Customer can purchase a Subscription themselves via the platform, or by signing a Subscription Agreement with summie. For the Business tier, additional agreements are always recorded in a Subscription Agreement. A Subscription Agreement takes precedence over these Terms, to the extent that it deviates from them.

summie is not a legal advisory service. The market comparison offered by summie (see article 5) is informative in nature and intended as a signal, not as contract or legal advice. The Customer remains solely responsible for the assessment and negotiation of their contracts. This market comparison is generated using AI based on anonymized, aggregated data; see articles 5 and 5a, and article 10 of the DPA.

3. Performance and Modification of the Service

summie provides the Service remotely via the internet, without making a physical medium or download of the underlying software available to the Customer. summie may make changes to the content or scope of the Service, in part because, as a startup, we are continuously developing. If a change materially reduces a core function of a paid Subscription, we will inform the Customer in advance, and the Customer may terminate the agreement as of the date on which the change takes effect. summie may temporarily take the Service out of use for maintenance and will limit this as much as possible to quiet usage periods.

summie does not warrant that the Service functions error-free, on time, or without interruptions, and provides the Service on a best-efforts basis. The Service is provided "as is"; summie does not guarantee that the Service (including alerts and notifications) meets every specific expectation of the Customer.

4. Account and Registration

An account is required to use the Service. Users must be at least 18 years old. The Customer is responsible for the accuracy of the data provided at registration, for managing user rights within the account, and for keeping login credentials confidential. The Customer is liable for activities that take place through the account, unless these result from a shortcoming on summie's part.

5. Customer Data: Ownership, License, and Responsibility

Ownership. The Customer remains the owner of the Customer Data at all times. summie does not acquire ownership over uploaded contracts or any data derived from them.

License to summie. During the term of the agreement, the Customer grants summie a limited, non-exclusive, and free license to process the Customer Data to (a) deliver the Service and (b) compile Aggregated Data from it, after anonymisation as described in the DPA.

Aggregated Data. All rights to Aggregated Data, including database rights, rest with summie. Because Aggregated Data cannot be traced back to the Customer, this data remains with summie even after the termination of the agreement and will not be deleted. summie may use Aggregated Data for purposes such as improving and developing the Service, showing market comparisons, and publishing insights, such as in trend reports, articles, and presentations. summie does not sell or provide the underlying dataset to third parties and does not use Aggregated Data to train third-party AI models. summie does not disclose which customers use the Service in publications, unless the Customer has given prior consent for this.

Responsibility for verification. summie uses automated OCR and AI techniques to recognize data from contracts (such as end dates, notice periods, and contract value). This extraction is a tool and may contain errors. The Customer remains responsible at all times for verifying extracted data and taking timely action (for example, terminating a contract on time). summie does not guarantee that automatically extracted data is fully accurate or complete, and accepts no liability for damages resulting from the lack of manual verification by the Customer. See Article 12 for the full limitation of liability.

Signals. Signals provided by the Service, such as a changed IBAN, a deviating or duplicate invoice or payment, or an approaching notice period, are tools. The Customer remains responsible for their own payment, cancellation, and renewal decisions and for verifying the payment details of their business relations. summie does not guarantee that all discrepancies, errors, or fraud will be flagged.

Personal data. To the extent that Customer Data contains personal data, the DPA applies to the processing thereof.

Which documents the Customer uploads. The Service is intended for business contracts, such as supplier, service, license, and lease agreements. The Customer does not upload documents containing special categories of personal data, criminal conviction data, citizen service numbers (BSN), or copies of identity documents, unless the parties have agreed otherwise in writing. The Customer limits the personal data in uploaded documents to what is necessary for their own contract management.

5a. AI usage and transparency

summie uses AI and OCR technologies to identify and structure data from contracts (see article 5), and to generate market comparisons based on anonymised, aggregated data (see article 2). Where the Service displays AI-generated output, this is clearly recognisable as such within the platform. This AI output does not lead to automated decisions with legal consequences for the Customer or third parties: the Customer remains responsible for reviewing the output and taking any follow-up actions. With this approach, summie takes measures to comply with the transparency obligations applicable to the Service under the EU AI Act. In addition, summie ensures sufficient AI literacy among its staff working with these systems, in accordance with article 4 of the EU AI Act, which also applies to individuals working on these systems on behalf of summie.

6. Third-Party Integrations

The Client can optionally activate an integration with a third-party accounting, ERP, or other business system (such as Exact Online or SharePoint). The following conditions apply to this integration:

•   The Client is solely responsible for managing their own accounts with these third parties and for granting the necessary permissions.

•   summie is not liable for downtime, changes, or incorrect data resulting from the systems of these third parties. If a third party modifies or terminates the integration or access to it, this does not constitute a failure to perform by summie.

•   The Client can revoke an integration at any time through their account settings.

Loss of the ERP integration. If the provider of the Client's accounting or ERP software modifies or terminates the integration, summie has 60 days, starting from the moment the integration stops working, to provide a solution, for example, with a new integration. Only if summie has not provided a solution after those 60 days can a Client with an annual subscription terminate the agreement prematurely; summie will then refund the prepaid amount for the remaining contract period on a pro-rata basis. This right of termination does not apply if the integration is lost because the Client themselves cancels the software package or switches to another package.

7. Permitted Use

When using the Service, the Customer may not, among other things:

  • Use the Service for unlawful purposes or in violation of these Terms;

  • Attempt to reverse-engineer the source code, algorithms, or AI models, or build a competing product, except insofar as mandatory law permits this;

  • Use the Service for competitive benchmarking or analysis for the benefit of a competing product;

  • Overload the Service or attempt to circumvent its security;

  • Upload Customer Data that the Customer is not entitled to process;

  • Use the Service to distribute harmful code or store unlawful material;

  • Impersonate another person or misrepresent its own identity or capacity;

  • Disrupt or hinder other Users' access to the Service.

In the event of a breach of this article, summie may immediately suspend or terminate access to the Service, without any obligation to refund prepaid amounts, and summie may report unlawful activities to the relevant authorities.

8. Beta and Development Features

Some functionality may be offered as beta or "early access." Such functionality is provided "as-is," without warranties as to availability or accuracy, and may be modified or discontinued.

9. Pricing and Billing

Prices. The current prices per tier are listed on our website. If the Customer has entered into a Subscription Agreement, the prices from that agreement shall apply. All prices are exclusive of VAT. The Customer can upgrade or downgrade between tiers themselves; changes take effect at the chosen time, with any remaining term amount settled accordingly.

Invoicing and payment. Paid Subscriptions are invoiced in advance per billing period (monthly or annually) via our payment provider. For a Subscription that the Customer closes themselves via the platform, the payment is automatically collected via the chosen payment method. The Customer must pay an invoice within 14 days of the invoice date.

Late payment. If the Customer does not pay within the payment term, the Customer is in default without notice of default and the Customer owes statutory commercial interest (Article 6:119a of the Dutch Civil Code). If payment is still not received after a written reminder, summie may suspend access to the Service and reasonable extrajudicial collection costs will be borne by the Customer.

Indexation. summie may index the prices annually on 1 January with the most recent annual change in the consumer price index (CPI) of the CBS, for the first time on 1 January after a term of at least twelve months; for an annual subscription, the indexation takes effect as of the next renewal. summie will announce the indexation at least 30 days in advance. Indexation does not entitle the Customer to premature termination.

Other price changes. summie will announce other price increases at least 30 days in advance. If the Customer does not agree, the Customer may terminate the agreement as of the date on which the new prices take effect. For an annual subscription, a price increase will only take effect as of the next renewal.

10. Intellectual Property

All intellectual property rights in the Service (software, algorithms, AI models, user interface, trademarks, and other content) belong exclusively to summie or its licensors. The Customer receives a limited, non-exclusive, non-transferable license to use the Service for the term of these Terms, solely for its own internal business purposes.

11. Confidentiality

Both parties shall treat the other party's confidential information as confidential and shall not share it with third parties, except as necessary for the execution of the agreement, as required by law or regulations, or if it is already public knowledge. This obligation continues to apply even after the termination of the agreement. The compilation and use of Aggregated Data, as described in Article 5 of these Terms and Article 10 of the DPA, shall not be deemed a breach of this obligation.

12. Liability

We make every effort to provide the Service reliably, but do not guarantee uninterrupted or error-free operation.

Scope. summie is solely liable for direct damages. Our liability to the Customer, on whatever grounds, is limited per event (or series of related events) to the amount paid by the Customer to summie in the twelve months preceding the damage-causing event, with a minimum of € 250. Our total liability per calendar year shall never exceed twice the amount paid by the Customer to summie in the twelve months preceding the last damage-causing event, with a minimum of € 500.

Direct damages. Direct damages shall solely mean: (a) reasonable costs incurred by the Customer to determine the cause and scope of the damage, insofar as this relates to damage within the meaning of these Terms; (b) reasonable costs incurred by the Customer to have summie's defective performance conform to the agreement, insofar as these can be attributed to summie; and (c) reasonable costs to prevent or limit damage, insofar as the Customer demonstrates that these costs led to the limitation of direct damage.

Indirect damages. summie is not liable for indirect damages. Indirect damages shall in any case include: consequential damages, lost profits or revenue, lost savings, diminished goodwill, loss due to business interruption, penalties or costs resulting from failure to (timely) terminate or extend contracts, damage resulting from failure to (timely) check automatically extracted contract data by the Customer, and damage resulting from actions of third parties with whom the Customer has activated an integration.

Loss of data. summie regularly backs up Customer data. In the event of loss or damage to Customer data, summie's liability is limited to restoring the Customer data to the best of its ability from the most recent available backup.

Exceptions. Nothing in these Terms limits liability for intent, gross negligence, fraud, or death/injury, or legal claims of data subjects that cannot be contractually excluded. For liability, the DPA refers to this article and does not contain its own, deviating regime.

Conditions for a claim. To claim compensation, the Customer must: (a) give summie written and detailed notice of default, specifying the failure, with a reasonable remedy period of at least 14 days; (b) report the damage within 6 months after it arose or could reasonably have been discovered; and (c) take reasonable measures to mitigate the damage. Any claim for compensation expires 24 months after the event giving rise to the claim.

13. Indemnification

The Customer guarantees that they are entitled to upload the Customer Data and make it available to summie through integrations. The Customer indemnifies summie against third-party claims, including those from data subjects and regulatory authorities, arising from: (a) Customer Data uploaded, integrated, or processed by the Customer that is unlawful or infringes upon third-party rights; (b) use or misuse of the Service by the Customer or its Users; (c) breach of these Terms; or (d) decisions made by the Customer based on unverified, automatically extracted data.

14. Force Majeure

Neither party is liable for delay or failure caused by circumstances beyond reasonable control, including failures in third-party infrastructure, internet outages, natural disasters, or government measures. If the force majeure situation lasts longer than 60 days, either party may terminate the agreement.

15. Term and Termination

A Subscription is entered into for the period specified on the website (monthly or annually) and is tacitly renewed for the same period each time, unless the Customer cancels in a timely manner. The Customer cancels via the account settings or by email to hello@summie.co. A monthly subscription can be cancelled at any time and ends at the end of the current billing period. An annual subscription is tacitly renewed for twelve months each time, unless the Customer cancels at least one month before the end of the current contract period. If the Customer cancels earlier, the annual subscription will continue until the end of the current contract period. Prepaid amounts are not refunded upon cancellation by the Customer, except in the case of Article 6 (discontinuation of the ERP integration). The Lite version can be cancelled at any time with immediate effect.

Cancellation by summie. summie can terminate the agreement with a notice period of three months; in the case of an annual subscription, towards the end of the current contract period. summie can terminate the agreement with immediate effect if the Customer has not paid 30 days after a written reminder. If summie stops the Service entirely, summie will announce this at least three months in advance and will refund prepaid amounts for the period after the end on a pro-rata basis.

We can suspend or terminate the agreement in the event of a material breach of these Terms, after a reasonable period to remedy this (except in the case of serious breaches, such as a breach of Article 7, then with immediate effect). The Customer's right to export Customer Data as described in Article 14 of the DPA remains fully applicable in that case; only any other rights of the Customer upon termination, such as the refund of prepaid amounts, may lapse in that case.

16. Amendment of these Terms

We may update these Terms and the DPA from time to time. In the event of significant changes, we will notify Customers at least 30 days in advance and ask them to re-accept the updated Terms. If the Customer does not agree to a significant change, the Customer may terminate the agreement as of the date the change takes effect. Other changes, such as editorial adjustments, will take effect on the announced date. Previous versions of these Terms and the DPA are available upon request.

17. Governing Law and Disputes

These Terms are governed by Dutch law. Disputes will initially be resolved through mutual consultation; if the parties cannot reach a resolution, disputes will be submitted to the competent court in Amsterdam.

18. Miscellaneous Provisions

These Terms, together with the DPA and, if concluded, the Subscription Agreement, constitute the entire agreement between the parties. In the event of any conflict, the Subscription Agreement shall prevail over the DPA, and the DPA over these Terms; however, for the processing of personal data, the DPA always takes precedence. Our Privacy Statement is for informational purposes only and does not form part of the agreement. If a translation is available alongside this Dutch text, the Dutch text shall prevail in the event of any conflict. If any provision is invalid, the remaining provisions will remain in full force and effect and will be interpreted in a way that closely approximates the original intent of the parties. Any failure by summie to (immediately) enforce a provision does not constitute a waiver of the right to do so at a later date. The Customer may not transfer rights and obligations under this agreement without prior written consent from summie. summie may transfer the agreement to a group company or in the event of a company acquisition, while maintaining these Terms.

19. Contact

Questions about these Terms? Email us at hello@summie.co.